Alachua County Tax Care
Alachua County Tax Care (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and clients.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit information through our forms, contact us, or otherwise interact with Alachua County Tax Care.
By using our website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy.
INFORMATION WE COLLECT
Personal Information
We may collect personal information that you voluntarily provide to us, including:
• Name
• Phone number
• Email address
• Property address
• Information about your property or property-tax situation
• Other information you choose to provide through our website, forms, phone calls, emails, or other communications
Non-Personal Information
We may automatically collect certain information about your interaction with our website, including:
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on the website
• General website usage and interaction data
We may use this information to maintain, analyze, and improve our website and services.
HOW WE USE YOUR INFORMATION
We may use information we collect to:
• Respond to your questions or requests
• Contact you regarding information or services you requested
• Review information concerning your property or property-tax situation
• Provide information about available services or potential options
• Communicate with you by phone, email, or other methods you provide
• Improve our website, services, and customer experience
• Analyze website performance and usage
• Maintain business and administrative records
• Comply with applicable laws, regulations, and legal processes
INFORMATION SHARING AND DISCLOSURE
We do not sell or rent your personal information to third parties for their independent marketing purposes.
We may disclose information in limited circumstances, including:
Service Providers
We may share information with trusted service providers that perform services on our behalf, such as website hosting, communications, technology, analytics, or other business-support services.
These providers may only use information as necessary to perform services for us and are expected to appropriately protect the information they receive.
Legal Requirements
We may disclose information when we reasonably believe disclosure is required by applicable law, regulation, subpoena, court order, legal process, or governmental request.
We may also disclose information when reasonably necessary to protect our legal rights, property, business, clients, or others.
Business Transfers
If Alachua County Tax Care is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.
RETENTION OF INFORMATION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy and to satisfy applicable legal, regulatory, accounting, or business requirements.
When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it as appropriate.
YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
These rights may include the ability to:
• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request restrictions on certain uses of your information
• Object to certain processing activities
• Request a copy or transfer of certain information
These rights may be subject to exceptions and limitations under applicable law.
We may need to verify your identity before processing certain privacy requests.
CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
Alachua County Tax Care
Email: support@alachuacountytaxcare.com
Phone: (352) 448-0915
Mailing Address:
9200 NW 39th Ave, Ste 130-3245
Gainesville, FL 32606
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or other operational needs.
When changes are made, the revised Privacy Policy will be posted on our website. We encourage you to review this page periodically for updates.
IMPORTANT NOTICE
Alachua County Tax Care is a private, independent company. We are not a government agency and are not affiliated with or endorsed by any county tax collector, property appraiser, clerk of court, or other governmental agency.
Phone: 352-448-0915
Email: support@alachuacountytaxcare.com
Effective Date: February 28, 2024